State Farm® Insurance Agent Tom Ottaway
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
bruce hackel
December 14, 2023
"Sheryl at Tom Ottaway's State Farm office has handled all our insurance needs in Tucson for several years. She is an experienced professional and handles questions and requests with ease. Sheryl "went the extra mile" for us recently on a claim and was able to increase our pay out by over $1,500. Thank you Sheryl!"
Michelle Tesi Davis
November 8, 2021
"I have had nothing but great service. I always deal with Sheryl and she is always very helpful and informative. She's very quick to respond whenever I have questions or need to get information from her and to her regarding my policy. I definitely would recommend this branch to anyone looking for a good insurance agent."
"Thank you for the wonderful review recognizing Sheryl and for recommending our services to others, Michelle! It is a wonderful compliment to us all. Sheryl always goes the extra mile and we truly appreciate your kind words. It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
Olivia Stevens
November 6, 2021
"I called this State Farm office looking for a car insurance quote and Sheryl answered. She was very personable, knowledgeable and took the time to go over all my options. I recommend all of my friends there now. Five star customer service!"
"Thank you for the 5 star review recognizing Sheryl's efforts to provide you with the insurance you need at a value you deserve and great customer care, Olivia! Your kind words make our day! It is always our pleasure to be able to assist you with any of your insurance questions or needs. We are here to help protect you and bring you peace of mind!"
Rebecca Jackson
April 22, 2020
"Friendly office staff and happy environment. Tom is an excellent insurance agent!"
"Rebecca, Thank you for the positive review!"
Lynda Jackson
April 22, 2020
"Tom Ottaway is an excellent insurance agent. One of the things I like best about Tom and his office is how they really care and try to know each and every customer! I highly recommend Tom Ottaway!!"
"Thank you for the positive feedback!"
H K
September 16, 2018
"Absolutely horrible experience after using Tom as my auto insurance agent for nearly 20 years. He told me himself that he didn't blame me "if I wanted to take my business elsewhere. " Seriously. The one time that there's a claim, not a single person from his staff of nearly 10 people ever gave me so much as a phone call. I literally had to drive to his office and go demand to have an appointment with Tom in person. STAY AWAY FROM TOM! Much better State Farm agents around."
Ben Riehle
April 2, 2018
"Knowledgeable, reliable and extremely trustworthy. Strongly recommend."
bob bob
June 7, 2017
"Tom Ottaway is the best Agent ever! If I was able to give more than five STARs you would get them ALL. I have worked with several over the years and he is simply the best! He is honest, caring, and extremely knowledgeable! Thank you Tom for being a Good Neighbor!!"